Using systems thinking, lean, and agile techniques to build adaptable, human centred systems to help front line staff deliver geninuely high quality services.

Passionate about public services & improvement. He started his career as a youth worker in The Hague (Holland), then later went to the dark side of consulting.

MD @WeAreBasis. I help public services make progress on messy problems one sprint at a time. Part-time wizard, meet-free meathead & self-management nerd 🎩🌍🤓.

Rob Ricigliano is the Systems & Complexity coach at The Omidyar Group, where he supports teams as they engage complex systems to make societal change.

Product designer ～ bethan.design

Director of Canopy.si imagination practitioner and storyteller working with communities to stay with the trouble of all that is and could be www.canopy.si/

We are a charitable foundation focused on tackling severe and multiple disadvantage. We’re using this blog to share learning from our Place Action Inquiry.